Policies

Payment

We accept all forms of payment -  MasterCard, Visa, American Express, or Discover card. We also accept PayPal. If you would rather order over the phone, please do not hesitate to call: 704.724.6145 and we can process your order directly.

Shipping

There is a flat shipping rate of $5 for the first item and $2 for each additional item for all orders with in the United States. All packages are shipped via USPS, unless otherwise requested. Packages ship within 24-48 hours, and should be delivered within 10 business days (all pieces are handmade when you place your order). If you need a package rush ordered, please email or call us: erin@erinmcdermott.com/704.724.6145

Returns/Exchanges

We want you to love what you purchase! If you are not satisfied with your purchase, we will exchange the item within 14 days of purchase. Any exchanged item must be in its original packaging and shipped safely to me in its original condition.

Privacy

Your privacy is very important. Under any circumstances, your information will never be shared with anyone. Your phone number, address, and e-mail are used for shipping purposes only. Your e-mail will be used to notify you of special updates, sales, and coupons on erinmcdermott.com

Gift Wrapping

If you would like me to enclose a special note or wrap your package for a special occasion, please e-mail me, erin@erinmcdermott.com.

Additional Information

If you have a favorite stone, design, or idea and would like to design your own piece of jewelry, please contact me I will respond to you within 24 hours to try to accommodate your request.